The integrated LCD display is the key for easy user operation. Along with messages and status information, all error messages are shown on the display. The easy navigation is guaranteed via the user buttons, whereby uninterrupted use is ensured even for untrained personnel. Especially effective is the off-site diagnosis: errors are directly reported from customers and are clearly assigned by them; the users correct the problem themselves via the instructions – device breakdowns are thus corrected within a few seconds. Moreover, they conduct maintenance and replacement procedures within a brief time directly on-site: a defective cutter is replaced within 30 seconds, the printer head in 90 seconds.

At up to 300 mm per second, the CT-S801II is one of the fastest direct thermal POS printers on the market. Customers print high-quality receipts in up to 16 greyscale grades, with 8 dots/mm (203 dpi). Paper widths of 58, 60, 80 and 82.5 mm, as well as paper grades of 65 and 150 µm are professionally printed with text, graphics and 2D barcodes. In a split second, the integrated cutter cleanly separates receipts almost noiselessly and makes them available to the user. In addition, complete and partial cuts can be selected using commands. The Quick Clear technology clears paper jams in the cutter module in a single process: if the cutter is jammed from objects or shredded receipts in the cutting area, opening the front cover automatically resets it back in its basic position, thanks to the integrated »self-retracting system«, and it is again immediately ready for use.

To replace receipt rolls, the entire cover opens with only one touch, giving direct access to the periphery of the device and providing more room when reloading. Cumbersome threading of receipts is no longer necessary: simply insert and close the lid – finished! The ingenious aspect here: the soft-opening and soft-closing mechanism prevents jammed fingers.

Despite these first-class features in ergonomics and design, the CT-S801II humbles itself at the POS or office desk with its compact footprint. The PSU is integrated into the housing, standard, reducing cable clutter. In the event of damage, the PSU is replaced in a few easy steps. If needed, in order to reduce the dimensions even further, you simply disassemble the integrated adapter shell and run the printer with an external PSU.

In order to be able to react flexibly to customers' needs, the CT-S801II comes standard with an integrated interface module: along with a parallel, serial, USB, WLAN and Ethernet interface, you may optionally select a powered USB connection, as well as a USB hub. A cash drawer connector, as well as an additional RJ-45 port for further peripheral devices such as a customer display, etc. is also included. Replacement is made simple through adaptation using the included software and the high compatibility of the Citizen mini printers. The printer is completely ESC/POS compatible and all required drivers for Windows, Android, Linux, iOS and macOS and more are naturally included in the scope of delivery.

Perfectly coordinated with the surroundings at a POS, bar, restaurant or shop, the CT-S801II is available in black or white. In the scope of delivery, you find everything required for secure and immediate use: along with PSU and power connecter cables, the CT-S801II also has a USB cable (only with the version with USB interface), and a receipt roll for immediate use. A cable and switch cover prevent unintended shutdowns or unplugging of cables, thereby increasing security and stability during operation.